Last updated: September 23, 2026
This policy explains what personal information Royal One, operated by TSG Brands LLC, collects when you use this website, why we collect it, and the choices you have.
Information we collect
- Order information: name, shipping address, billing address, email address, and the contents of your order.
- Payment information: card details are entered on our checkout and processed by our payment provider. We do not store full card numbers on our servers.
- Account information: if you create an account, your email address and password (stored in hashed form).
- Messages you send us: the content of emails you send to our support address.
- Technical information: IP address, browser type, pages visited, and similar log data collected automatically when you browse the site.
How we use it
- To process, ship and track your orders.
- To respond to support requests and handle returns.
- To detect and prevent fraudulent transactions.
- To meet our tax, accounting and other legal obligations.
- To send marketing email, only if you have asked to receive it.
Who we share it with
We share personal information only with the service providers we need to run the store, and only as far as each one needs it:
- Our payment processor, to take payment and issue refunds.
- Shipping carriers, to deliver your order.
- Our web host and email provider, which store data on our behalf.
We do not sell your personal information. We may disclose information if required to do so by law or valid legal process.
Cookies
This site uses cookies to keep your shopping cart working, remember your preferences and measure site usage. You can manage non-essential cookies through the consent banner, and you can block or delete cookies in your browser settings. Blocking essential cookies may stop the cart and checkout from working.
How long we keep it
We keep order records for as long as we are required to for tax and accounting purposes. Account and marketing data is kept until you ask us to delete it.
Your choices
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@royalonehoney.com and we will respond. We may need to keep some order records even after a deletion request, where the law requires it.
You can unsubscribe from marketing email at any time using the link in any marketing message.
Children
This store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact
TSG Brands LLC
30 N Gould St, STE R
Sheridan, WY 82801
USA
support@royalonehoney.com